Legal

Terms of Service

These Terms govern use of SovaSpace. Store or direct-checkout terms can add transaction-specific requirements for a purchase.

01 Acceptance of Terms

By downloading, installing, creating an account for, purchasing or using SovaSpace (the “Service”), you agree to be bound by these Terms of Service (“Terms”) and the Privacy Policy. If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and NURSOVA LLC, a Wyoming limited liability company (“NURSOVA,” “we,” “us,” or “our”), registered at 30 N Gould St Ste N, Sheridan, WY 82801, USA. If you use SovaSpace for an organization, you represent that you have authority to bind that organization.

02 Description of Service

SovaSpace is a cross-platform, local-first, client-side encrypted productivity application for notes, documents, reading, images, audio, video and attachments. Current capabilities include:

  • Encrypted Entry creation, editing and rich-media references
  • Encrypted local databases and encrypted local object storage
  • Encrypted cloud storage in SovaSpace-created locations in the user’s Google Drive
  • Cloudflare-based account, device, subscription and sync-control services that are not the plaintext content store
  • Offline access to locally available Standard Space data
  • Secret Spaces with separate unlock and stricter focus/background behavior
  • Supported export, Trash, encrypted local retention and Windows Cold Backup recovery paths
  • A single-active-device policy with deliberate handoff between supported devices

Windows and Android releases are publicly available from Microsoft Store and Google Play. Store and device eligibility can vary by country, account, operating-system version and device. iOS and macOS remain planned and are not represented as available under these Terms.

Features can vary by platform, application version, file, codec, device, account state and network condition.

03 Accounts and Eligibility

You must be at least 13 years of age and legally able to enter this agreement to use SovaSpace. You are responsible for accurate account information and for protecting the Google account, operating-system account, device access and any Secret Space or recovery credentials used with SovaSpace. Notify support@nursova.com of suspected unauthorized access.

SovaSpace currently permits one active Sova session per account. Activating another supported device is a normal account handoff and ends the older active session. Older local encrypted data is not proof that the older device remains authorized.

Because valid endpoint and recovery material can be required to open encrypted content, NURSOVA may be unable to restore access when required credentials and recovery copies are lost. You are responsible for maintaining recovery material appropriate to the importance of your data.

04 Subscriptions, Payments & Trial

4.1 Free Trial

The current new-account trial begins when the first Entry is created, lasts 7 days and allows up to 14 active Entries. NURSOVA may prevent repeated or abusive trial creation. When the trial or paid entitlement ends, SovaSpace can restrict creating or modifying protected account data. Existing content is not intentionally blocked from viewing, export or sync solely because payment ended, although ordinary device, authorization, format and service requirements still apply.

4.2 Subscription Plans

The current USD reference plans are:

  • Monthly — $24.99 per month. Auto-renewing where offered.
  • Annual — $229.99 per year. Auto-renewing where offered.
  • Three-year — $599. A single payment for a three-year term. Does not auto-renew.
  • Ten-year — $1,199. A single payment for a ten-year term. Does not auto-renew.

The three-year and ten-year terms are available through direct checkout only, because app-store billing cycles do not extend beyond one year. They are prepaid finite terms rather than subscriptions: no further charge is made, and NURSOVA gives notice before the term ends. Store prices can be localized and can include tax or currency differences. The price, tax, term and renewal disclosure shown by the billing provider before confirmation controls the transaction.

4.3 Billing Channels

Purchases made through an app store are subject to that store’s billing, cancellation and refund process. Direct checkout on nursova.com is processed by Paddle.com Market Limited, which is the merchant of record for those purchases and handles billing, invoicing, tax and order enquiries; its transaction-specific terms apply to them. NURSOVA does not require you to send full payment-card details to product support.

4.4 Billing & Refunds

Purchases made through an app store follow that store’s refund process. Refund requests for purchases processed by Paddle must be submitted to Paddle within 14 days of the transaction date using the transaction email or Paddle Buyer Support. Paddle’s Refund Policy and any mandatory consumer rights apply. A completed refund can remove the associated entitlement and unused promotional or referral reward. See the Refund Policy.

4.5 Cancellation

You may cancel an auto-renewing subscription through the channel that billed you. Cancellation normally takes effect at the end of the current paid period. Uninstalling SovaSpace or deleting the SovaSpace account does not necessarily cancel a store subscription; external renewal must be cancelled separately. The three-year and ten-year terms do not auto-renew and so have nothing to cancel; they end on their own, and notice is given before that happens.

4.6 Why SovaSpace Does Not Offer a Lifetime Plan

NURSOVA does not sell lifetime access. Security maintenance, platform compatibility, support and service infrastructure create continuing costs. Finite subscriptions provide defined service periods without promising that a company, app store, provider or operating system will exist forever. See Why no lifetime plan.

04b End-to-End Encryption — Technical Limitations & Legal Scope

SovaSpace encrypts supported user content on the device before persistent cloud storage. NURSOVA’s service infrastructure is not designed to receive plaintext Entry bodies or attachment bytes or the cryptographic material required to decrypt them.

By using SovaSpace, you acknowledge:

  • NURSOVA generally cannot inspect the substance of properly encrypted user content stored through the current architecture.
  • In response to a lawful request, NURSOVA can provide only information it actually possesses, such as available account, device, transaction and operational metadata.
  • Encryption does not protect content on an unlocked or compromised endpoint, after a plaintext export, or when valid credentials or recovery material are exposed.
  • If required credentials and recovery copies are lost, NURSOVA may be unable to restore access.
  • You remain responsible for the legality of content you store and for destinations chosen for exports.

05 Acceptable Use

You agree to use SovaSpace only for lawful purposes. You may not use the Service to violate law or another person’s rights; distribute malware; interfere with accounts, networks or security; probe systems without authorization; automate abusive requests; commit fraud; evade purchase or entitlement controls; reverse-engineer the Service except where law permits; or resell access without written authorization.

NURSOVA may suspend or terminate an account that materially violates these Terms, subject to applicable law.

06 Your Content and Ownership

You retain the rights you hold in Entries, files and other content you place in SovaSpace (“Your Content”). NURSOVA does not claim ownership of Your Content.

You grant NURSOVA and required providers only the limited, non-exclusive rights needed to transmit and technically process encrypted objects and operational metadata to provide and secure the Service. This does not grant NURSOVA permission to use plaintext private content for advertising or model training.

You are responsible for having the rights needed for material you import, for the legality of its use and for recipients or destinations selected for exports.

07 Google Drive Integration

SovaSpace uses your Google Drive for encrypted cloud storage and recovery-supporting application data. By connecting your Google account, you authorize SovaSpace to:

  • store recovery-supporting key, configuration and routing material in the private Drive AppData area;
  • store encrypted Entries, media, attachments and supported sidecars in SovaSpace-created Nursova/ locations; and
  • read, update and delete files previously created by SovaSpace as required for sync, recovery and account deletion.

Supported user content is encrypted on the device before upload. SovaSpace does not request general permission to browse unrelated Drive files. Google can still observe provider metadata such as object existence, approximate size, timing, folder structure and quota use.

Your use of Google services is also subject to Google’s terms and privacy notice. NURSOVA is not responsible for Google’s independent service availability or data practices. Review the Privacy Policy and Recovery guide.

08 Other NURSOVA Products

These Terms govern SovaSpace only. Planned concepts or future NURSOVA products, including names shown on the Coming Soon page, are not part of the current SovaSpace offer and do not receive SovaSpace features, pricing, entitlements or support by implication. A future product will require its own confirmed release information and any applicable product-specific terms.

09 Intellectual Property

SovaSpace, the NURSOVA brand and all related proprietary software, design and documentation are owned by NURSOVA LLC or its licensors and are protected by applicable copyright, trademark and other laws. Your Content and third-party open source components remain excluded from this ownership claim. Nothing in these Terms grants you a right to use NURSOVA trademarks, logos or proprietary marks except as necessary to identify the Service.

10 Disclaimers

Important noticeTHE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, NURSOVA DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

NURSOVA does not warrant that the Service will be uninterrupted, error-free or secure against every threat; that every file will render on every platform; or that Google, a device, a user or an application will preserve every object forever. You are responsible for independent backups appropriate to the importance of your data. Non-waivable consumer warranties remain unaffected.

11 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NURSOVA LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, REVENUE, GOODWILL OR PRIVACY, ARISING FROM USE OF OR INABILITY TO USE THE SERVICE.

NURSOVA’s total aggregate liability for a claim arising from the Service will not exceed the greater of (a) the fees you paid NURSOVA for SovaSpace in the 12 months preceding the event giving rise to the claim or (b) US$50. This limitation does not apply where prohibited or to liability that cannot lawfully be limited.

12 Termination

You may stop using SovaSpace, cancel future renewal and request account deletion. NURSOVA may suspend or terminate access for a material violation of these Terms, fraud, security risk, unlawful use, unpaid entitlement or provider requirement, with notice where appropriate and legally required.

Account deletion follows the process described on the Account Deletion page. User-created exports, Cold Backup packages and independent encrypted mirrors are not automatically removed. Deleting the account does not necessarily cancel an external store subscription. Sections concerning ownership, disclaimers, limitation of liability and governing law survive termination.

13 Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-laws rules. Before commencing a formal claim, contact legal@nursova.com and allow 30 days for an informal resolution attempt.

If the dispute is not resolved, it will be submitted to binding arbitration in Sheridan County, Wyoming under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction. This section does not override a mandatory consumer right or forum that cannot lawfully be waived.

14 Changes to These Terms

NURSOVA may update these Terms to reflect product, provider, legal or security changes. We will provide reasonable notice of a material change when required. Continued use after the effective date of a properly notified change constitutes acceptance where applicable law permits.

15 Contact

NURSOVA LLC
30 N Gould St Ste N
Sheridan, WY 82801, USA
legal@nursova.com