SovaStream · help
SovaStream Support
Contact the SovaStream team about pilot access, files, security or privacy.
Security reports: security@nursova.com
Privacy and deletion: legal@nursova.com
What to include
Tell us the SovaStream pilot organization, general issue, approximate time, app and operating-system version if applicable, and steps to reproduce. For a media problem, start with the format and approximate size. Share a sample file only after support has agreed on a safe transfer method.
Keep credentials private
Do not email passwords, one-time codes, OAuth tokens, encryption keys, full payment-card details or confidential training files. We will not ask for your Google or Microsoft password.
Account and organization access
If your organization invited you, contact its administrator for membership and course access. For NURSOVA-held account data or a deletion request, use SovaStream account deletion or legal@nursova.com.
Availability
SovaStream is in an invitation-only pilot. There is no public download, checkout or guaranteed response-time service level at this stage. See the current product status.