NurViewer refund information

Direct NurViewer purchases

For the first Windows release, Standard and Pro purchases are processed by Paddle. Use the receipt email or contact Paddle buyer support to request a refund under the terms shown at purchase and applicable law. Include the transaction reference, not a full payment-card number. A completed full refund or chargeback can revoke the associated paid licence; the Free tier remains available.

Store purchases in future releases

If NurViewer is later sold through an app store, that store’s receipt and refund process will govern that purchase. No Android or Apple NurViewer plan is described here as currently available.

Help

If the licence state has not updated after a completed refund, contact support@nursova.com with the provider and safe transaction reference. See Billing.

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