Request deletion of a NurViewer account

Start a request

Send a request from the email address associated with your NurViewer account to legal@nursova.com. State that you want to delete your NurViewer account. You can use this web route after uninstalling the app; reinstalling or signing in to the app is not required to start the request. We may ask you to verify control of the account before deleting it.

What the request covers

We will process the NurViewer account, sign-in sessions, registered-device and licence records associated with the verified account. Locally stored source files, annotations, exports and diagnostics on your devices are not accessible to this web request and must be removed from those devices by you. A separate SovaSpace account and its Google Drive data are not affected.

Purchases and records

Deleting an account can remove access to a paid NurViewer licence. Before proceeding, save your purchase reference and contact support@nursova.com if you have an unresolved purchase issue. Payment-provider, tax, fraud-prevention, security or legal records may be retained when required for those purposes. See the Privacy Policy and Refunds.

Questions

Contact legal@nursova.com for privacy or deletion questions.

Privacy · Terms · Account deletion · Support