Help Center
Answers that explain what the app is actually doing.
Start here for setup, storage, offline behavior, Secret Spaces, recovery and managed-network requirements.
Getting started
Sign in, connect Drive, create your first Entry and understand the trial.
Open guide →Storage & sync status
Read the storage card and distinguish local, network and Drive states.
Open guide →Secret Spaces
Use separately locked areas and understand their stricter boundaries.
Open guide →Expected behavior
What to expect offline, after switching devices, and when access changes.
Open guide →Backup & recovery
Build an independent recovery path instead of relying on a single copy.
Open guide →IT administrator guide
Network destinations, ports, proxies and deployment behavior.
Open guide →Help inside the app
Support pages are available from Settings.
The Android settings area links directly to Getting Started, Secret Space guidance, online and offline behavior, expected behavior, feedback and Trash. Windows-only Cold Backup is identified before the user tries to open it.
Direct support
Still need help?
Tell us the platform, app version, what you expected and the exact message shown. Do not send passwords, recovery credentials or unencrypted private content.