Opening files
Choose a local file or folder in NurViewer. Supported viewing and processing happens on the device. Availability depends on file type, decoder and platform.
NurViewer · help
NurViewer help center
Find account, local-file and licence help for the current Windows release.
Account and licence
Sign in with the same NurViewer account used for a purchase. A paid licence appears after transaction verification and a successful licence refresh.
Privacy and deletion
Review what the account service processes and how to request removal of an account.
Need assistance
Contact NurViewer support.
Include the app version, Windows version, format family, steps to reproduce, and any NV- support reference. Do not send private documents or secrets as a first step.
Scan plans and allowances
Applies to the updated scanner in version 1.0.2; for an already installed version, follow its in-app limits. Basic crop, rotation, enhancement, multipage scans and ID layout are included within scan allowance.
| Capability | Free | Standard | Pro |
|---|---|---|---|
| New scan pages (camera and import) | 5 successfully processed pages/day | No commercial page cap | No commercial page cap |
| Scanned PDF quality and branding | Balanced, small NurViewer footer | High/lossless, no brand watermark | High/lossless, no brand watermark |
| Flatten curved scanned pages | Included | Included | Included |
Flattening and precise Word layout are available in all tiers. Precise Word shares the existing editable Word/PowerPoint allowance: Free 2, Standard 300 and Pro 1,500 pages/day, with existing branding rules. This is not an additional allowance. Scan and OCR allowances are separate: OCR provides Free 2, Standard 300 and Pro 1,500 pages/day. Multipage searchable PDF requires Standard/Pro and uses OCR allowance. Daily allowances reset at midnight UTC; existing reduced offline allowances apply after prolonged disconnection. Re-editing, cropping, reordering and repeated export do not count again; failures do not count. A retake or replacement photo is a new page. An ID front/back counts as 2, even on one A4 sheet. Originals, drafts and completed results are kept when allowance is exhausted. Existing exports are never retroactively watermarked. Ordinary document/image-to-PDF permissions are unchanged.