NurViewer purchase and licence help

First Windows release

The first public Windows release is in preparation. NurViewer is planned as a free Microsoft Store installation. Standard Lifetime and Pro Lifetime are one-time paid licences offered through the NURSOVA website and processed by Paddle when the release is available. These plans do not auto-renew. The planned Cloud tier is not currently sold.

After a purchase

Sign in to the NurViewer account used to start the purchase and use “Refresh licence after purchase” in the application. The server must verify the Paddle transaction before it issues a signed licence. If a completed purchase does not appear, contact support@nursova.com with a safe transaction reference; do not send card details or licence tokens.

Upgrading from Standard to Pro

A Standard Lifetime owner upgrades to Pro Lifetime for USD 29.99, the difference between the two licences. Sign in with the account that owns Standard and choose “Upgrade to Pro” in Settings → Purchase & licence. A Standard owner is never charged the full Pro price.

Manage payment information

Use the links in your Paddle receipt for payment documents and purchase support.

For refund handling, see NurViewer refunds.

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